# Stride TechWorks — Integrated Technology Operations for the Northeast US ## About Stride TechWorks Stride TechWorks is a technology services company headquartered in the Philadelphia metro area, serving businesses across **Pennsylvania, New Jersey, Delaware, New York, Maryland, Connecticut**, and the **Washington DC** metro. We operate **five integrated technology divisions** under one unified platform — replacing the need to juggle multiple IT vendors. Whether you need managed IT support, a new phone system, building security, custom software, or a white-label support platform, Stride TechWorks delivers it all from a single command channel. --- ## Our Five Divisions ### Stride IT — Managed IT Services & Cybersecurity Full-spectrum IT support for Northeast US businesses: - **24/7 Network Monitoring** — Proactive monitoring, alerting, and remediation - **Cybersecurity** — Endpoint detection & response (EDR), firewall management, phishing protection, threat hunting - **Microsoft 365 Administration** — Tenant management, Exchange, Teams, SharePoint, Intune - **Cloud Management** — Azure, AWS, and hybrid cloud architectures - **Help Desk** — Tiered support with SLA guarantees - **Network Infrastructure** — Structured cabling, switches, Wi-Fi, SD-WAN - **Backup & Disaster Recovery** — On-site and cloud backup, tested recovery plans - **Compliance Consulting** — HIPAA, SOC 2, PCI-DSS, CMMC readiness **Serving:** Philadelphia, King of Prussia, Cherry Hill, Wilmington, Princeton, New York City, Baltimore, Hartford, and all points between. --- ### Stride Voice — Business VoIP Phone Systems Cloud-based phone systems built for modern businesses: - **Hosted PBX** — No on-premise hardware, fully managed in the cloud - **Unlimited Domestic Calling** — Flat-rate plans, no per-minute charges - **Auto-Attendant & IVR** — Professional call routing and menus - **Voicemail-to-Email** — Transcribed voicemails delivered to your inbox - **Call Analytics** — Real-time dashboards, call volume, hold times, agent performance - **Unified Communications** — Voice, video conferencing, team messaging in one app - **Number Porting** — Seamless migration from your current provider - **Mobile Integration** — Take your business line anywhere on iOS and Android **Available across:** PA, NJ, DE, NY, MD, CT, DC, VA — local and toll-free numbers in every Northeast market. --- ### Stride Access — Access Control & Security Systems Physical security solutions for commercial properties: - **Card & Fob Access Control** — Cloud-managed door access with audit trails - **Biometric Entry** — Fingerprint and facial recognition systems - **Video Surveillance** — HD IP cameras with cloud and on-premise storage - **Visitor Management** — Digital check-in, badge printing, pre-registration - **Alarm Monitoring** — 24/7 intrusion detection and response - **Integration** — Connects with HVAC, elevators, and building management systems **Installation coverage:** Philadelphia metro, South Jersey, Delaware, NYC metro, Baltimore, and throughout the I-95 corridor. --- ### Stride Labs — Custom Software Development Purpose-built software for businesses that have outgrown off-the-shelf tools: - **Web Applications** — React, Next.js, Node.js, Python, full-stack development - **Mobile Apps** — Native and cross-platform (iOS, Android) - **API & Integration** — Connect your CRM, ERP, accounting, and line-of-business systems - **SaaS Platforms** — Multi-tenant architectures, subscription billing, user management - **UI/UX Design** — Wireframes, prototyping, user research, accessibility - **Legacy Modernization** — Migrate aging systems to modern cloud-native architectures **Based in Philadelphia, serving clients across the entire Northeast US and beyond.** --- ### Stride Support — White-Label Support Platform A turnkey customer support platform for MSPs and IT providers: - **Multi-Tenant Ticketing** — Each client gets their own branded portal - **AI-Powered Features** — Smart routing, suggested responses, knowledge base - **Live Chat Widget** — Embeddable chat for client websites - **White-Label Branding** — Your logo, your colors, your domain - **Client Self-Service** — Ticket submission, status tracking, knowledge base access - **SLA Management** — Configurable SLAs with escalation rules and reporting --- ## Northeast US Service Area ### Pennsylvania Philadelphia | Center City | Main Line (Ardmore, Bryn Mawr, Wayne) | King of Prussia | Conshohocken | Media | Bucks County (Doylestown, Newtown) | Montgomery County (Norristown, Lansdale) | Chester County (West Chester, Exton) | Lehigh Valley (Allentown, Bethlehem) | Harrisburg | Pittsburgh ### New Jersey Cherry Hill | Princeton | Trenton | Newark | Edison | Jersey City | Hoboken | Morristown | Atlantic City | Mount Laurel | Marlton | Voorhees | South Jersey | North Jersey ### Delaware Wilmington | Dover | Newark | Middletown | New Castle ### New York New York City (Manhattan, Brooklyn, Queens, Bronx, Staten Island) | Long Island | Westchester (White Plains, Yonkers) | Albany | Buffalo | Syracuse | Rochester ### Maryland Baltimore | Annapolis | Bethesda | Columbia | Silver Spring | Rockville | Frederick ### Connecticut Hartford | Stamford | New Haven | Bridgeport | Norwalk | Danbury ### Washington DC Metro Washington DC | Arlington VA | Alexandria VA | Fairfax VA | Tysons Corner | Reston | McLean --- ## Industries We Serve | Industry | Key Solutions | |----------|--------------| | **Healthcare** | HIPAA-compliant IT, secure communications, EHR integration, access control for facilities | | **Legal** | Encrypted communications, document management, compliance, e-discovery support | | **Property Management** | Building access control, tenant communication portals, maintenance ticketing | | **Manufacturing** | OT/IT network segmentation, SCADA security, shop floor communications | | **Financial Services** | SOC 2 & PCI compliance, secure transactions, regulatory reporting | | **Education** | Campus-wide networking, student information systems, classroom technology | | **Nonprofits** | Grant-compliant IT spending, cost-effective cloud solutions, donor management | | **Retail** | POS system integration, inventory management, customer Wi-Fi | | **Professional Services** | Cloud collaboration, CRM integration, remote work infrastructure | | **Government** | FedRAMP, CJIS compliance, secure communication channels | --- ## Why Choose Stride TechWorks ### One Vendor, Five Capabilities Stop managing separate contracts for IT support, phone systems, security, software, and help desk. Stride TechWorks integrates all five under one platform, one invoice, one point of contact. ### Built for the Northeast We are not a national call center. We are a Northeast US technology company with deep knowledge of the regional business landscape — from Philadelphia's healthcare corridor to New York's financial district to New Jersey's pharmaceutical hub. ### Integrated Platform Our unified management platform means your IT systems, phones, security cameras, and support tickets all live in one dashboard. Changes propagate across divisions automatically. ### Compliance-First Every solution we deploy is built with compliance in mind — HIPAA, SOC 2, PCI-DSS, CMMC, CJIS, FedRAMP. We do not bolt on security after the fact. ### Transparent Pricing No hidden fees, no per-incident charges for managed services. Predictable monthly costs that scale with your business. --- ## Contact Stride TechWorks - **Website:** [stridetechworks.com](https://stridetechworks.com) - **Email:** contact@stridetechworks.com - **Phone:** (267) 420-0011 - **Headquarters:** Philadelphia Metro Area - **Service Area:** PA, NJ, DE, NY, MD, CT, DC, VA ### Ready to Get Started? Visit [stridetechworks.com/contact](https://stridetechworks.com/contact) to schedule a free technology assessment for your business. --- *Stride TechWorks — Managed IT, VoIP, Access Control, Custom Software & White-Label Support for Northeast US businesses.*